Due to the nature of our work as a poverty alleviation program for rural remote women, we have a very limited return policy. All of our products are handmade and may vary slightly in shape and color as we work with hundreds of women. We've done our best to fairly represent each item's color, size and finish in our catalog.
Customers are also welcome to view samples at our office upon request prior to order. If your product has a serious defect, we are happy to discuss an exchange with you. Customers must contact us within two weeks of purchase for us to consider exchanges. We do not provide cash refunds.